Frequently asked questions
Shipping
Processing Times
Please allow 5-7 working days for me to process your order. I am a one-person team designing, making, and packaging each item with love. I truly appreciate your patience and understanding while I grow!
How long will shipping take?
Shipping times will depend on the method selected. Once I have shipped your order, I am not responsible for any delays caused by the postal system.
Do you ship internationally?
Unfortunately we do not offer international shipping at this point. Please check back soon!
How much does shipping cost?
Shipping costs depend on the size of the items in your order and how soon you wish to receive it. Full shipping details can be found during the checkout process.
Manufacturing
Are your products manufactured in the UK?
Unless otherwise stated, all products are designed and manufactured right from my tiny bedroom studio in Essex, England. Acrylic keychains and Wooden Pins are manufactured by a UK business based in Yorkshire.
Product Safety
The products shown are not intended for children under the age of 6 or pets due to their size. They could pose a safety hazard such as choking if swallowed. Please do not leave the products unattended in the presence of children or pets. Thank you.
Wholesale / Stockists
Do you offer discounts for wholesale/bulk orders?
Yes! Please direct all wholesale inquiries here.
if you still have a question, please contact us here.